Warranty Information
The data below presents a detailed and structured overview of warranty coverage, applicability, exclusions, and authorized partners in India for the milling machine packages and associated software offered by DGSHAPE DENTAL INDIA PVT. LTD.
For DRY Milling Machine Models (DWX-52 & DWX-53 Series)
Package 1: Machine + hyperDENT Combo
Machine Warranty
- 2 years (All machine components including spindle motor)
Spindle Warranty
- 1 year or 2,000 operating hours (whichever comes first)
hyperDENT Software
- Lifetime free-usage validity & CAM technical support included
Software Updates
- Free updates for 6 months
Package 2: Only Milling Machine
Machine Warranty
- 1 year (All machine components including spindle motor)
Spindle Warranty
- 1 year or 2,000 operating hours (whichever comes first)
For WET Milling Machine Model (DWX-43W)
Milling Machine + DGSHAPE CAM Combo
Machine Warranty
- 1 year (All machine components)
Spindle Warranty
- 1 year or 2,000 operating hours (whichever comes first)
DGSHAPE CAM Software
- Lifetime free-usage validity & CAM technical support included
Software Updates
- Free updates for up to 1 year
Warranty Applicability
- Warranty period starts from the date of machine installation.
- Free-of-cost replacement of parts are provided through our official Pan India Distributors & Authorized Service Providers only.
Exclusions
- Any damage caused by inappropriate use which is not recommended in user's manual
- Any repair/modification done on the product by unauthorized party
- Any damage relating to 3rd party's consumable which is not authorized by us
- Improper handling while item is transported without authorization
- Damage caused by inevitable accidents (Natural disasters, war, riot, etc)
Warranty Handling & Support
DGSHAPE DENTAL INDIA PVT. LTD. only provides warranty service support to end users through its official distribution partners across India.
Official Distributors & Authorized Service Providers
