{"id":79964,"date":"2026-01-23T09:56:23","date_gmt":"2026-01-23T09:56:23","guid":{"rendered":"https:\/\/dgshape.com\/?page_id=79964"},"modified":"2026-02-13T11:17:29","modified_gmt":"2026-02-13T11:17:29","slug":"onsite-repair","status":"publish","type":"page","link":"https:\/\/dgshape.com\/india\/customer-support-india\/onsite-repair\/","title":{"rendered":"Onsite Repair"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"79964\" class=\"elementor elementor-79964\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4e367fb e-con-full e-flex e-con e-parent\" data-id=\"4e367fb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-561aab8 e-con-full e-flex e-con e-child\" data-id=\"561aab8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-22c0387 e-flex e-con-boxed e-con e-child\" data-id=\"22c0387\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fd69151 elementor-widget elementor-widget-text-editor\" data-id=\"fd69151\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a title=\"Customer Support India\" href=\"https:\/\/dgshape.com\/india\/customer-support-india\/\">Customer Support India<\/a> \/ On-Site Repair<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-004adfb elementor-widget elementor-widget-heading\" data-id=\"004adfb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">On-Site Service &amp; Repair<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6a1c812 elementor-widget__width-initial elementor-widget-tablet__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"6a1c812\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span dir=\"auto\">Regardless of whether it is within the warranty period or not, if a malfunction occurs, we will handle it within the scope of our responsibility.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b90a7ba e-flex e-con-boxed e-con e-child\" data-id=\"b90a7ba\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-cce1723 e-flex e-con-boxed e-con e-child\" data-id=\"cce1723\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-8d647bf e-con-full icon-box-1 e-flex e-con e-child\" data-id=\"8d647bf\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-50f4c42 elementor-widget elementor-widget-heading\" data-id=\"50f4c42\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">About on-site repairs<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c438eb5 elementor-widget elementor-widget-text-editor\" data-id=\"c438eb5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8913ea3 elementor-widget elementor-widget-text-editor\" data-id=\"8913ea3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\"><div class=\"elementor-element elementor-element-3fdbe96 elementor-widget elementor-widget-text-editor\" data-id=\"3fdbe96\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\"><p><span dir=\"auto\">For our products (mainly large models) that have a warranty that states they are eligible for on-site repairs, we will dispatch a technician to repair and adjust the product in the unlikely event of a malfunction. In principle, on-site repairs will be handled within five business days from the day after the call is received. However, depending on the nature of the malfunction, it may take longer.<\/span><\/p><\/div><\/div><div class=\"elementor-element elementor-element-88b4c95 elementor-hidden-mobile elementor-widget elementor-widget-spacer\" data-id=\"88b4c95\" data-element_type=\"widget\" data-widget_type=\"spacer.default\"><div class=\"elementor-widget-container\"><div class=\"elementor-spacer\">\u00a0<\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0773dff e-con-full e-flex e-con e-child\" data-id=\"0773dff\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-14ce7da elementor-widget elementor-widget-heading\" data-id=\"14ce7da\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">On-site repair fees\n\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b1af094 e-con-full e-flex e-con e-child\" data-id=\"b1af094\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c5cd50c elementor-widget elementor-widget-html\" data-id=\"c5cd50c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<body>\n\n<div class=\"table-container\">\n    <table class=\"styled-table\">\n        <thead>\n            <tr>\n                <th>Repair cost breakdown<\/th>\n                <th>Classification<\/th>\n                <th>Amount<\/th>\n                <th>Remarks<\/th>\n            <\/tr>\n        <\/thead>\n        <tbody>\n            <tr>\n                <td rowspan=\"2\">Technical fees<\/td>\n                <td>Basic work fee<\/td>\n                <td>43,000 yen (47,300 yen including tax)<\/td>\n                <td>1 person, 2 hours (working time and waiting time)<\/td>\n            <\/tr>\n            <tr>\n           \n                <td>Additional work charges<\/td>\n                <td>6,000 yen\n(6,600 yen including tax)<\/td>\n                <td>1 person, 30 minutes<\/td>\n            <\/tr>\n            <tr>\n                <td>Travel expenses<\/td>\n                <td>Remote islands and remote areas<\/td>\n                <td>Separate quote required<\/td>\n                <td>Travel costs other than to remote islands and remote areas are included in the technical fee.<\/td>\n            <\/tr>\n            <tr>\n                <td>Parts cost<\/td>\n                <td>-<\/td>\n                <td>-<\/td>\n                <td>Actual costs will be charged.<\/td>\n            <\/tr>\n           \n        <\/tbody>\n    <\/table>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-21893ca e-con-full e-flex e-con e-child\" data-id=\"21893ca\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-dedc007 e-con-full e-flex e-con e-child\" data-id=\"dedc007\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-aa6752a elementor-widget elementor-widget-text-editor\" data-id=\"aa6752a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><span dir=\"auto\">*For work outside of working hours, an additional fee will be charged.<br \/><br \/><\/span><\/li><li><span dir=\"auto\">*If overnight stays are required, a separate accommodation fee will be charged.<br \/><br \/><\/span><\/li><li><span dir=\"auto\">*Repair fees will be billed via the dealer at a later date or paid in cash to the technician on the day of the repair work.<br \/><br \/><\/span><\/li><li><span dir=\"auto\">*If multiple units are repaired on the same day at the same location, the basic labor fee for the second unit and beyond will be 31,000 yen (34,100 yen including tax).<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-eb31a73 e-con-full e-flex e-con e-child\" data-id=\"eb31a73\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-155afea e-con-full icon-box-1 e-flex e-con e-child\" data-id=\"155afea\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a3dbb4b elementor-widget elementor-widget-heading\" data-id=\"a3dbb4b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Notes regarding support period<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f863c09 elementor-widget elementor-widget-text-editor\" data-id=\"f863c09\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8913ea3 elementor-widget elementor-widget-text-editor\" data-id=\"8913ea3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\"><p>Please note that we may refuse to provide on-site repair services for products whose support period has expired. Please refer to the following link page for details on the support period for each product.<\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c086c74 elementor-widget elementor-widget-button\" data-id=\"c086c74\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/dgshape.com\/india\/customer-support-india\/support-period-ind\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Support Period<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Customer Support India \/ On-Site Repair On-Site Service &amp; Repair Regardless of whether it is within the warranty period or not, if a malfunction occurs, we will handle it within the scope of our responsibility. About on-site repairs For our products (mainly large models) that have a warranty that states they are eligible for on-site [&hellip;]<\/p>\n","protected":false},"author":23,"featured_media":0,"parent":78517,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-79964","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.1.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"Customer Support India \/ On-Site Repair On-Site Service &amp; Repair Regardless of whether it is within the warranty period or not, if a malfunction occurs, we will handle it within the scope of our responsibility. 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