{"id":78927,"date":"2026-01-19T12:54:00","date_gmt":"2026-01-19T12:54:00","guid":{"rendered":"https:\/\/dgshape.com\/?page_id=78927"},"modified":"2026-02-13T11:17:38","modified_gmt":"2026-02-13T11:17:38","slug":"maintenance-contract-ind","status":"publish","type":"page","link":"https:\/\/dgshape.com\/india\/customer-support-india\/maintenance-contract-ind\/","title":{"rendered":"Maintenance Contract Ind"},"content":{"rendered":"\t\t
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Customer <\/a>Support<\/a> India<\/a> \/ Maintenance Contract<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Maintenance contract information<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We offer maintenance services to provide our customers with the best possible environment.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Pay-Per-Visit Service Plan for Out of Warranty Machines by DGSDI <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Maintenance contract fees\n<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The Pay-Per-Visit Service Plan<\/span><\/span>\u00a0will be on a chargeable basis for clients\u00a0<\/span>having<\/span>\u00a0<\/span><\/span>out-of-warranty machines<\/span><\/span>\u00a0and\u00a0<\/span>will<\/span>\u00a0<\/span>cover<\/span>\u00a0the following<\/span>\u00a0expenses<\/span>:<\/span><\/span>\u00a0<\/span><\/p><\/div><\/div><\/div><\/div>

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\n\t\t\t\t\t\r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n
Component <\/th>\r\n MaintenanceDescription<\/th>\r\n Estimated Cost (Rs.) <\/th>\r\n <\/tr>\r\n <\/thead>\r\n
Flight\/Train\/Bus\/Taxi\/Auto <\/td>\r\n Travelling expenses <\/td>\r\n 18,000-20000 <\/td>\r\n <\/tr>\r\n \r\n
Hotel Stay <\/td>\r\n Accommodation during visit <\/td>\r\n 5,000\/day <\/td>\r\n <\/tr>\r\n
Food Expenses<\/td>\r\n Meals and related costs<\/td>\r\n 1,700\/day<\/td>\r\n <\/tr>\r\n
Service Charge<\/td>\r\n Machine maintenance activity<\/td>\r\n 15,000\/visit<\/td>\r\n <\/tr>\r\n \r\n <\/tbody>\r\n<\/table>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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  • The above expenses shared are indicative and provided only to give an idea of the costs incurred during a service visit to locations outside Gurgaon and Delhi. The client will bear the actual expenses during the scheduled visit.<\/li>
  • The Service Charge of Rs. 15,000\/- is fixed and applicable for both local and outstation visits.<\/li>
  • Clients may also choose to ship their machine to our Gurgaon office. In such cases, the Service Charge will be Rs. 10,000\/-. All shipping costs for sending and returning the machine will be borne by the client.<\/li>
  • The Service Charge does not include the cost of any spare part replacements. Any parts requiring replacement during the visit will be charged separately.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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    \n\t\t\t\t\t\t\n\t\t\t\t\t\t\tReliable support in case of emergency.\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    In the unlikely event of a breakdown, we will dispatch a service technician as a priority through our on field distributor network.<\/span><\/p><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    Emergency maintenance work\n<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    When a breakdown occurs, we will dispatch a technician from our distributor’s service team as a priority and carry out emergency maintenance work to repair the problem. If you believe emergency maintenance is necessary, please contact our call center with a description of the breakdown.
    As a general rule, we will dispatch a technician to handle the problem within 48 hours (based on our business days) of receiving the call.<\/p>

    Call reception hours:
    Monday to Friday 9:30 to 13:00, 14:00 to 18:00

    Working hours:
    Monday to Friday 9:30 to 18:00<\/p>

    *Saturdays, Sundays, public holidays, and days designated by the company are generally closed.<\/p><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

    Customer Support India \/ Maintenance Contract Maintenance contract information We offer maintenance services to provide our customers with the best possible environment. Pay-Per-Visit Service Plan for Out of Warranty Machines by DGSDI Maintenance contract fees The Pay-Per-Visit Service Plan\u00a0will be on a chargeable basis for clients\u00a0having\u00a0out-of-warranty machines\u00a0and\u00a0will\u00a0cover\u00a0the following\u00a0expenses:\u00a0 \u00a0 Component MaintenanceDescription Estimated Cost (Rs.) Flight\/Train\/Bus\/Taxi\/Auto […]<\/p>\n","protected":false},"author":23,"featured_media":0,"parent":78517,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-78927","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t